Cosy atmosphere during a project day on The Danish Quality Model’s SIP-programme.
Happy citizens, pleased relatives and a sound working environment
– goals which many of the services of the social sector strive for. Everybody wants to provide good quality, however, documented knowledge on what works in practice is unfortunately limited.
The individual staff member might have a good sense of what works in relation to a particular citizen, but this knowledge is seldom documented, developed and shared. Useful experience is therefore rarely spread to other services, colleagues or staff members, who might benefit from them.
The Quality Model can improve the social practice
The Danish Quality Model is all about improving the quality of the social services by collecting and communicating knowledge of what actually works in practice. The Quality Model can help social services by improving the quality within their particular field. The Model is developed in co-operation with professionals, and special attention has been given to developing concrete and relevant practical tools.
The Quality Model is not about bureaucracy and paperwork, but about giving social services the opportunity to improve, to learn from each other and to create a good and fulfilling weekday for users, relatives and staff members alike.
Benefits of the Quality Model:
- Ensuring documentation: You will gain a better tool to judge, whether or not theory is put into practice
- Creating visibility and transparency. Users, relatives, staff members, as well as the general public, will be able to assesses your organization in a simpler manner.
- Ensuring that users and relatives are systematically involved in decisions regarding their everyday life.
- Improving your practice, and learn from the experience of others.
- Bringing professional development and learning into focus